Shipping & Delivery Policy
Last updated on May 7th 2023
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At The Sophia Studio, www.thesophiastudio.com, we want to ensure that our customers receive their orders as quickly and smoothly as possible. Our shipping policy outlines the terms and conditions under which we deliver our products to our customers. We do maintain an Inventory stock however orders will be shipped only after Inventory is available.
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For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 1-3 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. The Sophia Studio is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-3 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mobile number as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 8437472854 or sophisastudio2023@gmail.com
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For any returns, an unedited video of the opening of the sealed box is mandatory: If you wish to return a product, we require an unedited video of the opening of the sealed box to ensure that the product is returned in its original condition. This is a mandatory requirement.
Please note the following conditions regarding shipping:
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Shipping charges will be added to your order at checkout.
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Orders are typically shipped Monday through Friday, excluding holidays.
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Delivery times may vary depending on the shipping address and courier company used.
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We do not ship to P.O. Boxes or APO/FPO addresses.
If you have any further questions regarding our shipping policy, please do not hesitate to contact us at sophiastudio2023@gmail.com
WhatsApp: +918437472854
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Track Here: https://thesophiastudio.shiprocket.co/
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Shipping Timelines : 1-3 (Working Days)
Delivery Timelines : 5-7 (Working Days)
